Kamu telah mendapatkan kupon Referral - Buy 1 Get 1 di Lamian Palace dari temanmu Ina (21).png

275%

Growth in Repeat Customers Sales between Jan - Mar 2024

275%

Growth in Repeat Customers Sales between Jan - Mar 2024

Kamu telah mendapatkan kupon Referral - Buy 1 Get 1 di Lamian Palace dari temanmu Ina (21).png

🌟 How Yobo Deliver it?🌟

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Background

Lamian Palace is a Chinese Full-Service Restaurant who have been around since 2016. Serving good quality Chinese comfort food, quickly made them the top-of-mind to go to for modern casual Chinese restaurant.

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Challenges

However, the rise of competition with lower price and aggressive influencer marketing drove loyal customers of Lamian Palace to dine at their new competitors

Lamian Palace have tried using influencers and social media ads to improve their sales. But, the sales and traffic did not improve as expected.

Yobo Solution

Yobo built Lamian Palace's Membership system in WhatsApp and with our automation engine, sending WhatsApp personalised messages to high-value customers.

Combining with exclusive reward for members such as Buy 1 get 1 and up to 500K voucher, Lamian Palace has been able to drive more sales from loyal customers.

Reasons why Lamian Palace chooses Yobo

Membership Program with Referral

Leveraging Customers Data

Personalised WhatsApp Reminders

Membership Program with Referral

Leverage the network of Lamian Palace's high-value customers to dine and join as new VIP members.

Leveraging Customers Data

With Yobo's robust analytic tools, we established a customer segmentation based on RFM analysis. From there, Lamian Palace team can carefully select high-value customers that will refer other high-value customers as well.

Personalised WhatsApp Reminders

Yobo's AI and WhatsApp automation allows personalised WhatsApp messages to be sent according to Lamian Palace's customer location and preferences without having to hire more people to send the WhatsApp blast.

RESULTS

Jan - Mar 2024

275%Sales from Repeat Customers
269%Sales from Referral Customers
1.91xNumber of Referrers

Solutions designed with the EXPERTS

With more than 30 years of combined experience from the experts of F&B and Technology, Yobo is fully-equipped to help your business to grow!

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Steven Kim

CEO/Co-Founder of YOBO, Qraved

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David Soong

Founder of Boga Group

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Ivan Aditya

VP Growth of Yobo (ex-Sociolla)

Join the success of Lamian Palace

by taking the test and see how likely your business can grow its revenue!